Behavioral Healthcare Provider Improved Workplace Safety, Increased Retention and Enabled Better Patient Care
For a nationwide behavioral healthcare provider, rates of workplace violence had escalated to a critical tipping point. Employees were leaving faster than they could be replaced, and an already high-stress environment had become nearly impossible to work in. Staff regularly reported incidents of distress and violence, threatening both their well-being and the quality of care for patients. Find out how this provider reduced incidents, improved employee morale, and increased staff retention in the process.
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What’s Inside:
This case study reveals how ROAR’s wireless duress alert system, combined with existing security equipment and procedures, helped this organization:
By providing comprehensive security coverage even in the most challenging environments, this healthcare provider built a workplace where employees felt secure and empowered to deliver better patient care.
- Achieve a 40% reduction in assaults against staff
- Decrease workers’ compensation claims by 50%
- Create a safer, more inclusive environment for employees and new hires
- Improve staff retention and well-being
- Enhance existing technology, such as two-way radios
By providing comprehensive security coverage even in the most challenging environments, this healthcare provider built a workplace where employees felt secure and empowered to deliver better patient care.
“Our staff has felt more supported because they push the button and there’s an immediate response. Even in the case of a non-emergency, the presence of staff showing up to de-escalate situations prevents an actual incident.”
— Director of Security, Safety & Compliance, National Behavioral Healthcare Organization
