Hotel workers have a 40% higher injury rate than all service sector workers are more likely to be harassed or assaulted while working alone.
Compliance requirements dictate the implementation of panic button solutions. ROAR's Solution was specifically designed to protect your people in ways others can't anywhere within or near your hotel. We offer both wearable and under-desk panic button solutions to protect all staff.
Find out how Hilton improved employee morale, decreased turnover and improved job satisfaction all with ROAR
Hear why ROAR's Panic Button Solution 'is the best'
Why do customers choose ROAR?
We care about you and your staff as evidenced by our superior customer experience with a 100% CSAT and retention
It’s secure, can run on its own network, and has built-in redundancies for the highest reliability
We provide continuous coverage inside the property and nearby outdoor locations so everyone is protected when needed
Hear From Our Customers
Due to the partnership with Brown & Brown, Zenith, and especially ROAR – (Be Well's) Experience Mod has decreased by almost 50% which is incredible. It’s the lowest since 2015 and it is going to decrease again next year. This is heavily contributed to ROAR’s technology and its ability to deter workplace violence.❞
ROAR was chosen because it was more accurate and less expensive than other products on the market.❞
It's a benefit to clients. Knowing ROAR is there influences families as to where they should send their relative who has a medical or psychiatric need.❞
So much of the work is prevention. Having these devices is like having a big security guard popping out of nowhere. A mental health worker once told me a client was acting up and they pointed to their button and said, "You see this? Don’t make me do it."❞
We implemented ROAR's Panic Button Security Solution back in 2019 to safeguard our staff, and we're delighted that we took action before the outbreak of COVID. The solution has enabled our Security team to enlist our employees as additional "eyes and ears," and we've also discovered a surprising benefit in it aiding our guests as well. Our staff has used the buttons to de-escalate arguments, stop domestic disputes, and ensure that they can focus on their tasks rather than deal with guests who are using drugs or homeless individuals attempting to enter our rooms.❞
Based on my experiences with other solutions, this is one of the best. The beacons appear small, and because they’re battery operated, we can place them in discrete locations. The panic buttons are elegant, and I appreciate that it’s designed to prevent false alarms.❞
Working with your team to implement this system for our hotel has been an amazing experience. I am so glad to be part of the ROAR family.❞
We chose to work with ROAR because they understand the challenges faced by management and users. We want the employees to know that we have selected a staff safety system which we believe in. After reviewing several systems available, we believe that ROAR offers the best technology at the best price. ROAR has continued to match these offerings by providing exceptional service to our hotels.❞
Our experience with ROAR has been perfect from the beginning! Every representative we have worked with from installation to tech support to billing has always gone above and beyond to assist our resort. The staff is always friendly and dedicates their time to us.❞
Frequently Asked Questions
Does ROAR provide coverage in secluded areas, e.g. stairwalls?
ROAR’s system gives you the ability to cover all areas of your property, including stairwells, rooftops, outdoor spaces, and parking garages.
How does ROAR work in areas where Wi-Fi or cell coverage is poor or unreliable? Can outdoor areas like parking lots and smoking areas be covered?
With ROAR’s standalone solution, coverage is completely independent of external Wi-Fi and LTE networks. The system was intentionally built to address dead spots so there is no singular point of failure.
Why is your BLE mesh technology better than other panic button solutions?
With other panic button solutions, you get a one-to-one or one-to-many Bluetooth solution usually requiring a Wi-Fi connection or a single hub or router, which could disrupt communication. ROAR’s Bluetooth mesh technology provides a many-to-many connection, enabling redundancy of communication.
With our BLE mesh technology, devices are connected to each other in a way that allows for multiple pathways for data to travel from one device to another. This means that if one device is unable to communicate directly with another device, the data can still be routed through other devices in the network to reach its destination. Unlike other BLE solutions that may rely on a single hub or router, this ensures reliability and resiliency because there isn’t a single point of failure that would otherwise disrupt communication. It’s also useful in disaster situations where some devices may be damaged or offline. Learn more about the differences between Bluetooth panic buttons and Bluetooth mesh technology here.
Is Bluetooth mesh technology reliable?
Yes, depending on how it is built. ROAR’s mesh technology allows communication between multiple devices and removes the need for smartphones, and cellular or Wi-Fi networks that may be prone to dead zones. In our BLE mesh network, each Smart Beacon on the network can communicate with other devices on the network. This means that if one fails or goes offline, the others can still communicate with each other, making the network more resilient and reliable. Additionally, mesh networks can be easily expanded by adding more Smart Beacons, allowing them to grow and adapt to changing needs while increasing the network’s redundancy capacity.
We have Wi-Fi, how would we work with your system?
ROAR’s BLE mesh technology works independently of your Wi-Fi system. If you would like to leverage your Wi-Fi, we offer a tier that is used in combination with an LTE connection to transfer all your messages from the gateway to the cloud server, ensuring reliability for your staff.
Our IT department doesn’t allow integrations with other networks. Can we still use ROAR?
All your network components report their ‘heartbeat’ to the cloud server multiple times an hour. If one of the components does not respond, a notification is immediately sent to your property. Furthermore, the network is self-healing, and will maintain its integrity using its redundancies, whether it’s the Smart Beacons or Gateway. Our proactive monitoring team will also reach out to help get your network back to 100% health.
What type of reporting is available?
We offer a web portal and email reporting sent daily, weekly, or monthly based on your preference.
Is ROAR Emergency Response (911) included?
ROAR’s 911 Panic button service is available as an add-on product to one or all of the devices you purchase in the core solution. This service can be purchased via a static button mounted to one station or via our wearable and dynamic location devices.