Back in 2016, spurred by first-hand reports from hotel workers in Chicago, the “Hands Off, Pants On” movement was started to protect the 58% of housekeepers who experience sexual harassment from guests on the job. This survey, conducted by UNITE HERE shed light on the scale of the problem facing a workforce of over 7 million women, eventually forcing local and national governments to act and begin legislating greater protection for workers across the industry.
Both hotel managers and employees alike are concerned with the safety of guests—it’s simply part of the job. Within the industry, improving guest experience is often at the top of the to-do list, offering a tangible metric to success and profitability that everyone can work towards. Your guests are your clients, and your hotel should be a safe haven for them anytime they come to stay.